Terms and conditions

You are viewing this page because:

  • You clicked on https://pectiv.com/
  • You are interested in purchasing our sanitary pads and Liners
  • You would like to know our Terms and Conditions of sale.

OUR TERMS AND CONDITIONS 

We are happy to have you onboard. But before we state our terms and conditions of sale, we would like to let you know that PECTIV sanitary pads and Liners (PECTIV Products) are  jointly owned by Lenizer FZ-LLC and  Lenizer Medical Trading LLC (“our” “we” “us”). It is important that you read our terms and conditions before registering on our site and it is equally important that you are aware that your lack of objection to any of our terms and conditions implies your acceptance.

These Terms and Conditions governs our contractual relationship with you in respect of the sale of PECTIV products to you and your purchase of PECTIV products from us.

GET TO KNOW US

About Us:

We are Lenizer FZ LLC and/or Lenizer Medical Trading LLC, a Dubai- based trading company dedicated to empowering women and girls to better understand their mensural health.

We are located at: Office 304, Le solarium Tower, Silicon Oasis, Dubai –UAE.

SIGNING UP FOR OUR SERVICES

Registration:

To purchase the PECTIV products you must be a registered user of https://pectiv.com/  The registration process is as simple as 1 2 3. At the point of registration, you will be required to fill in your email address and your chosen password then click the button “register” You should create a strong password to protect your account security breach.

Your Account and Password:

Once you have activated your account on https://pectiv.com/ you shall have the following associated responsibilities as a user on the site:

  • You are solely responsible for maintaining the confidentiality of your username and password.
  • You are also accountable for all activities that occur within your account.
  • You are enjoined not to share your username and password to third parties.
  • You should refrain from accessing other users’ account.
  • You should immediately report any unapproved use of your account to us.

You further agree to conduct yourself properly when logged in to your account or when using our services by not doing any of the following:

  1. Conduct unlawful activities for instance, computer misuse.
  2. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  3. Send unwanted marketing email to users.
  4. Erase any material posted by any other person on the site.
  5. Post content that contains restricted access pages or hidden pages or images.
  6. Furnish misleading data on the signup form.
  7. Solicit personal data from other users.
  8. Infringe our intellectual property rights of that of others.
  9. Pester, alarm or annoy any other person.
  10. Interrupt our service in any way.
  11. Disparage any other person.
  12. Post lewd or X-rated content.
  13. Forge any TCP/IP packet header or any part of the header information in any e-mail.
  14. Use or launch any automated system or process, including without limitation, “bots,” “spiders,” or “crawlers,” to access unauthorized content or non- public data.
  15. Try to probe, scan or test the vulnerability of a system or authentication measures without proper approval from us.
  16. Try to interfere with service to any user, host or network, including, without limitation through the means of submitting a virus to the Site, “crashing” overloading, “flooding” or “mail bombing”;
  17. Phishing

Profile:

For efficient services and optimal user experience, all registered users of https://pectiv.com/  will have their email address inclusive of their credit or debit card information published on their profile in our website for purposes of great user experience and easy access to purchasing our PECTIV products.

Closing Your Account

We would be unhappy to see you go. Notwithstanding this, if you decide you no longer want to purchase our PECTIV products, send us an email requesting the closure of your account. The email should have the subject line: Request to Close My Account.

Upon the receipt of the request, out technical team shall be in touch with you to inform you on the modalities and implications of closing your account. You will also be asked to complete a short survey. You will no longer be able to purchase PECTIV products or receive emails on promotional offers upon the termination of your account. You can however reactivate your account by contacting us to request reactivation.

MEET OUR PECTIV PRODUCTS

Product Information:

PECTIV products are only available for sale within the United Arab Emirates (UAE) and Golf Council Cooperation (GCC).  Our PECTIV products are manufactured and labelled in four forms namely: Day pads, Night pads, Overnight pads, and Liners. Notwithstanding the qualitative nature of our PECTIV products, the technical specifications and settings of your computer may affect the accurate display of the colors of our products offered on the Site.

Offer and Resale:

The information on our website does not constitute an offer to sell PECTIV products to you or to make the PECTIV products available in your country.  If you do not reside in UAE and GCC, then our PECTIV products cannot be sold to you. The information on this site constitutes an invitation to treat.  We have the right at any time and for reasons best known to us, after receipt of your order to accept or decline your order. Notwithstanding your receipt of an order confirmation email or after your credit or debit card has been charged. In instances where we decline your order as a result of mispricing or unavailability of our products, we shall communicate our decision to you and the appropriate step we intend to take in terms of the deducted costs from your credit or debit cards.

You can purchase any PECTIV products from this Site for resale subject to our prior written consent. Your request for our consent can be made through email to [email protected]

Order Acceptance:

While we would like you to purchase our products, from time to time we might be unable to process certain orders and as a result we have the right to cancel or refuse acceptance of your order. We will contact you if all or any portion of your order is canceled or if supplementary data is required to accept your order.

Examples of scenarios where your orders might be cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or glitches identified by our credit and fraud avoidance department. These scenarios in itself are not exhaustive. In certain instances, we may require additional verifications or information where we suspect foul play or where we need clarity before accepting any order from you.

Order processing:

Our business hours are Sunday through Thursday so orders placed over the weekend will be shipped first thing Sunday morning except it is a holiday. Once shipped, orders arrive within the time frame selected at checkout.

Shipping:

Our standard shipping fee for each PECTIV product purchased is 10AED. Shipping fee for two or more PECTIV products ordered will be free. All shipping are carried out by third party logistic company.

Product Availability:

When any of our PECTIV product is out of stock, it will be shown as “sold out” on our website and you will not be able to purchase that product. However, you can send us an e-mail to request when the product will be available, and we shall respond accordingly with an estimated timeframe on availability of the product. As a form of courtesy, we shall inform you on the availability of our PECTIV product as soon as it is back in stock.  But we will not reserve our PECTIV  products for you. Our PECTIV products are sold on a “first come” “first serve” basis. 

Please note that prices, specifications, and availability of products are subject to change without notice.

Delivery:

All orders reported as “delivered” by the third-party shipping company is considered delivered. We cannot be made liable of non-delivery in this case.

Cancellation, Refund, Return and Exchange:

While we would like to keep you happy and satisfied, we might not be able to accede to your requests especially requests bothering on return and exchange.

We pride ourselves in the quality of our PECTIV products and therefore consider health, safety and hygiene to be of utmost importance. Consequently, all purchases on our website are final! Orders for PECTIV products cannot be cancelled and consequently there are no refunds for PECTIV  products purchased. In rare circumstances such as when we overcharge your credit or debit card or charge your debit or credit card in error, we shall refund the excess to your card.

Our PECTIV products once purchased cannot be returned or exchanged due to the delicate nature of the products. However, an exchange of product might be considered in our discretion in the following limited circumstance:

  • Receipt of defective PECTIV products.

If you are in receipt of a defective PECTIV product, you should send an email to [email protected]  within seven (7) days from the date of the receipt of your order. Your email must contain the following:

Subject line: Defective PECTIV Product

In the body of the email, you must include information such as your full names, the order number of the product purchased and image of the defective product as well as the date of purchase and date of delivery.

We shall offer a solution to you in our response.

MAKING PAYMENTS FOR OUR PECTIV PRODUCTS

Payment System:

All payments must be made on our website meaning payment by cash on delivery is not permitted. Payments are made through a third-party secure payment gateway. Our payment system is limited to debit cards and credit cards such as Master card, Visa card or American express.

Upon payment for PECTIV sanitary pads, you represent and agree that:

  • You are legally authorized to use the credit or debit card information you entered.
  • You will not dispute a charge after authorizing the transaction.
  • Any credit or debit card information you provide is accurate.
  • Deductions from your credit or debit card will be done in accordance with your subscription. For instance, payments for PECTIV sanitary pad will be deducted from your debit or credit card monthly.

If your credit or debit card cannot be charged for any reason, we shall suspend your monthly subscription and in the case of a one-off purchase, we shall not deliver our PECTIV products to you.

Subscription

As a registered user of https://pectiv.com/   you are presented with the option to make a one-off purchase or to subscribe for monthly purchase. In cases of one-off purchase, your credit or debit card shall be charged once for the purchase because you authorized us to do so. In cases of monthly subscription, we shall charge your debit or credit card at the end of each month in advance for the next month. You can cancel the monthly subscription through your account at any time. 

Payment Terms and Order Cancellation:

Prices of our PECTIV products are subject to changes at any time. Our prices as displayed on our website are exclusive of any applicable taxes and shipping costs.  As soon as you place an order on our website your credit or debit card will be charged. Once payment is made there are no cancellations of order. Credit card fraud and theft of PECTIV products are highly prohibited.  Any fraudulent purchases will be fully dealt with in accordance with the provisions of the laws of UAE. If your billing address is different from your shipping address you will be required to fill out your billing address as well as your shipping address at the checkout page on our website. 

ATTAINING CAPACITY TO USE OUR SERVICES

Capacity and Identity:

Due to the nature of products being sold i.e sanitary pads and Liners our PECTIV products are specially created and designed for girls of mensural age and women. Our products are not meant to be purchased by minor within the age range of 0-12.  Teens of 13- 17 years can only purchase PECTIV products under the supervision and consent of their parents or guardians. Users are expected to provide their full names, card information and email address for proper identification. If at any time we notice that you are below the prescribed acceptable age to purchase our products we shall immediately discontinue the use of our services to you.

OUR DISCLAIMERS AND LIMITED LIABILITY

Medical Care Disclaimer:

This website contains information relating generally to feminine hygiene products and specifically to sanitary pads and Liners. The information has been provided for informational and educational purposes only and does not constitute medical advice to women on menstruation. The information does not constitute treatment to some form of mensural discomfort or pain or other forms of ailment. The information on the website does not claim to have solutions or treatments for your existing health condition.  The information should not be used as a substitute for medical advice from qualified health care professionals or emergency treatment for mensural cramps or any other form of ailment. You should not use the information published here to diagnose a health condition, menstrual cramps or pain or a treatment plan for menstruation pains or any other type of health condition.  You should have consultations with a qualified health care professional or seek medical assistance or attention swiftly where you feel sick, ill or are in pain. PECTIV product is provided to you on an AS IS basis.  Lenizer FZ LLC & Lenizer Medical Trading LLC does not warrant or represent that PECTIV product cures infection, menstrual cramps or any type of health condition.

General Disclaimer:

We have the right to restrict or terminate your access to the site or any feature or part thereof at any time. We expressly disclaim: 

  • All representations, warranties and conditions, whether express or implied, including, without limitation, the implied warranties of non-infringement, title, merchantability, and fitness for a particular purpose.
  • does not represent or warrant that the site, content, or services will meet your requirements, or that the operation of the site or services will be timely, uninterrupted, stable, or secure.
  • does not represent or warrant that the site, content, or services will be error-free or that any defects will be corrected; and
  • Does not make any representations or warranties or conditions regarding the use of the site, services or content in terms of their accuracy, reliability, timeliness, completeness, or otherwise. Your use of the site, services and content is entirely at your sole risk.

No oral or written information or advice given by us or any person on behalf of Lenizer FZ LLC & Lenizer Medical Trading LLC shall create a warranty or condition, or in any way change this exclusion of warranty/disclaimer.

Limitation of liability:

To the maximum extent permitted by law, in no event shall either Lenizer FZ LLC & Lenizer Medical Trading LLC be liable for any incidental, indirect, special, consequential, exemplary or punitive damages, regardless of the nature of the claim, including, without limitation, lost profits, costs of delay, any failure of delivery, business interruption, costs to procure substitute services, loss or corruption of data or documentation, use or inability to use the services Lenizer FZ LLC & Lenizer Medical Trading LLC web interface  or liabilities to third parties arising from any source, even if advised of the possibility of such damages.

To the maximum extent permitted by law, except with respect to customer’s breaches of the licenses or restrictions set forth in these terms or  Lenizer FZ LLC & Lenizer Medical Trading LLC’s proprietary rights the total aggregate liability for all claims arising from or relating to the agreement, including, without limitation, any cause of action in contract, tort, or strict liability, shall not exceed, the amounts actually paid to Lenizer FZ LLC & Lenizer Medical Trading LLC by customer under the order form under which the claim arose during the three (3) month period prior to the claim.

The foregoing limitations will apply notwithstanding any failure of essential purpose of any limited remedy provided herein.

The Limitation of Liability set forth above is a fundamental element of the basis of the terms between the parties and the parties would not enter into this Agreement absent such limitations.

INTELLECTUAL PROPERTY RIGHTS

Proprietary Rights:

Each party shall retain all rights, title, and interest, in and to its own Intellectual Property.  Lenizer FZ-LLC & Lenizer Medical Trading LLC expressly retain all rights, title, and interest to its tradename, trademark, service mark and any Intellectual Property produced, conceived, or otherwise developed by or for it as its exclusive property. You shall not remove any trademarks, logos, tradename from any of PECTIV products or data.

Copyright:

All copyright on the content on the site provided by Lenizer FZ LLC & Lenizer Medical Trading LLC is owned and controlled by Lenizer FZ LLC & Lenizer Medical Trading LLC  and its licensors and accordingly all the copyright on this website is reserved. We hereby give you a limited license to do any of the following in regard to our copyright:

  • View pages from our website in a web browser.
  • Print pages from our website for personal use
  • Download pages from our website for caching in a web browser.
  • Access services on our website; and
  • Use our website services.

Without the express written authorization of either Lenizer FZ LLC or Lenizer Medical Trading LLC you are proscribed from replicating, restructuring, distributing, modifying, selling, renting or commercially exploiting the content of this site.

GOVERNING LAW

Jurisdiction and Applicable Law:

We know it is possible for anyone in any geographical location with access to the internet to visit this website.  While we won’t bar you from visiting our site, our PECTIV products are solely offered to residents in UAE and GCC and shall therefore be unavailable in your clime. The laws of the UAE govern these Terms and Conditions and parties submit to the exclusive jurisdiction of the courts in Dubai. You also represent and agree not to partake in class action where there is a dispute between you and us.

OTHER TERMS

Your-Generated Content:

You may generate content, written or otherwise which includes but not limited to feedbacks, testimonials, comments etc while operating your user account on our website. You are solely responsible for the content you generate on this site and represent that your content does not infringe the intellectual property rights of third parties.  In generating your content, you agree that your content may be used, reproduced, displayed, modified, deleted, added too and published by us for our PECTIV product marketing campaign. You grant us an irrevocable; transferable; sub-licensable; fully paid and royalty-free; and non-exclusive license to use your content either by way of reproduction or modification or publication. 

Indemnity:

You will indemnify, defend, and hold us including our  affiliates, officers, directors, employees, contractors, licensors, licensees, agents, and representatives (the “Covered Entities”) against all liability, claims, costs, damages, settlements, and expenses (including interest, penalties, attorney fees and expert witness fees) (“Liabilities”) incurred by any Covered Entity in any way arising out of or relating to this Agreement, your violation of this Agreement, your User Content, or your use of the Sites and/or our Services.

Links to Unaffiliated Websites

Our website may have links to external websites which we are not affiliated with us, the links are to conveniently provide you with easy access to certain information on those sites. The links on our site does not represent an endorsement of the unaffiliated websites and we shall not be liable to you for any losses or damages incurred from the use of such site. It is important that you read the Terms and Conditions of those unaffiliated websites.

Changes:

Intermittently these Terms and Conditions may be changed, and we shall inform you by posting a notification of the changes at the top of the Terms and Conditions. We shall also inform you by publishing a pop-up notification on the top page of our website. Your continuous use of this Site after we have altered the Terms and Conditions represents your acceptance of the changes.